- Qualitative and reliable solutions-based support
- Highest levels of service standards and responsiveness
- Partnerships with acknowledged market leaders
- Long term relationships with governments, multinationals, banks and other customers
Future Technology (FT) was founded in 1997 as a distributor of Avaya products in the UAE and Qatar, with the objective of providing solutions-based support to customers in the region.
Working with a network of channel partners – value added resellers, system integrators and dealers – it has always been our aim to provide the best technology, service and after sales support to our customers. This has been the driving factor for our long term relationships with government and private organisations, educational institutions, multinational companies and banks, among others.
As a market leader, we continually exceed our customers’ expectations by bringing together business processes and communications, using open standards based computing and communication technologies, and delivering them with quality and reliability. We work to ensure that they reap maximum returns from their technology investment by addressing all elements of their business system – strategy, process, technology, organisation and people.
Our advanced service center offers the highest service level standards and responsiveness and provides a range of services tailored to meet customer needs.
- Technical consultancy
- Project management
- Project implementation
- Post-implementation support
- Maintenance contracts
- Help Desk
- IP Telephony
- Contact Center / CRM
- Unified Communication
- Communication Enabled Business Processes
With over 16 years of partnering with Avaya (formerly AT&T/Lucent Technologies), we have installed and maintained over 500 Avaya systems and solutions in the region including for mission critical businesses. Future Technology is recognised as an Avaya Platinum Business Partner, the highest accreditation provided by Avaya to any partner. Avaya offers communications solutions and products that meet the of innovative enterprises, including PBXs, Call Center Solutions, Interactive Voice Response, Unified Messaging, CRM, Internet Applications and applications for Computer Telephony Integration.
Future Technology is Pinnacle Business Partner for Meru Networks, front runners in providing wireless LAN virtualisation solutions. Meru Networks is the global leader in wireless infrastructure solutions that enable the all-wireless enterprise. With a comprehensive range of products featuring the patented virtual cell and virtual port technologies, wireless networks get the performance, reliability, predictability and operational simplicity of a wired network, with the advantages of mobility.
NEC Computers International
We are the regional business partners for NEC Computers International, providing consolidation and virtualisation solutions with award-winning fault tolerant servers and storage solutions. These enable enterprises to optimise and reduce their computing infrastructure, provide operational flexibility and reduce response times, with better application availability and effective administration.